4dnum takes your privacy seriously. Find out exactly how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010.
Welcome to the 4dnum Privacy Policy. This document explains in detail how we — 4dnum, the owner and operator of the platform at 4dnum.onl — collect, process, store, and protect your personal information while you use our online gaming platform.
We are fully committed to protecting the privacy of every user in accordance with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA). This policy applies to all users who access the 4dnum platform, whether via the website, Android or iOS mobile app, or any of our other official communication channels.
By registering an account or using any part of the 4dnum platform, you are deemed to have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
Quick Summary: We only collect data that is strictly necessary, use it solely for the stated purposes, and will never sell or disclose your personal information to third parties without your consent.
4dnum collects your personal information through several means depending on how you interact with our platform. Below are the categories of information we collect and the purpose of each:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | KYC Verification & Account Security |
| Contact Information | Email address, phone number, residential address | Communications & Transaction Verification |
| Financial Information | Bank account number, bank name, transaction records | Deposit & Withdrawal Processing |
| Technical Data | IP address, device type, web browser, OS | Platform Security & Improvements |
| Usage Data | Game history, session duration, preferences | Personalise the user experience |
| Communication Data | Customer support logs and feedback | Customer Service Improvement |
We may also collect information you provide voluntarily, such as when contacting our support team, participating in surveys, or engaging with our promotional campaigns.
Important: We do not collect sensitive information such as plain-text passwords, full credit card details, or biometric data. All passwords are stored in hashed form and are unreadable.
Every piece of information we collect is used for specific and legitimate purposes. 4dnum uses your personal data for the following:
We will not use your data for purposes beyond those stated above without obtaining your consent first. You may withdraw consent for marketing communications at any time.
4dnum does not sell, rent, or trade your personal information to any third party for marketing purposes. However, there are limited situations where we may need to share your data with certain parties:
Any data sharing with third parties is limited to the minimum necessary information and is subject to binding data protection agreements. We ensure all our partners comply with data security standards equal to or higher than our own.
Our Commitment: Your data will never be sold to advertising companies, data brokers, or any party without a legitimate need to access it.
The security of your personal information is our highest priority. 4dnum implements multiple layers of technical and organisational protection to ensure your data remains safe from unauthorised access, loss, or misuse.
Your personal data is retained for as long as your account is active and for any additional period required by law or legitimate business purposes following account closure. Data that is no longer needed will be securely deleted using industry-standard methods.
Retention Period: Generally, financial transaction records are retained for 7 years in accordance with Malaysian legal requirements. Inactive account data will be reviewed after 3 years of inactivity.
4dnum uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that allow the platform to remember your preferences and settings.
We use several types of cookies for different purposes:
You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to your browser's help guide.
Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding the personal information we hold about you. 4dnum fully respects and facilitates the exercise of these rights.
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or incomplete, you have the right to request immediate correction.
In certain circumstances, you may request that we delete your personal information from our systems.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a structured, machine-readable format for transfer.
In certain situations, you may request that we restrict the way we process your data.
To exercise any of the above rights, contact the 4dnum support team via in-platform live chat. We will process your request within 30 business days in accordance with the requirements of PDPA 2010.
The 4dnum platform is intended exclusively for adult users aged 18 and above. We do not knowingly collect or process personal information from individuals under the age of 18.
If you are a parent or guardian and discover that your child has provided us with personal information without your knowledge, please contact us immediately. We will take prompt steps to delete that information from our systems and close the associated account.
Warning: Account registration by individuals under 18 years of age is strictly prohibited and constitutes a serious violation of our Terms and Conditions and Privacy Policy. All accounts suspected of belonging to underage individuals will be investigated and closed.
The 4dnum platform may from time to time contain links to third-party websites or services, such as payment providers or gaming platforms. This Privacy Policy applies solely to the 4dnum platform and does not cover the privacy practices of those third-party websites.
We encourage you to read the privacy policy of every third-party website you visit through links on our platform. 4dnum is not responsible for the content, privacy practices, or security policies of any third-party website.
4dnum reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any changes take effect immediately upon being published on this page.
For significant changes, we will notify you via an in-platform notification or your registered email. The "Updated" date at the top of this page will always reflect the latest version of this policy. It is your responsibility to review this page periodically.
Your continued use of the 4dnum platform after any changes to this Privacy Policy are published constitutes your acceptance of and agreement to the updated version.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 4dnum, please contact us through the following channels:
Our Data Protection Officer (DPO) team will respond to your enquiry within 3 to 5 business days. For more formal data rights requests, the full process will be completed within 30 business days as required by PDPA 2010.
We're here to help. Your privacy is not merely a legal obligation to us — it is part of our core commitment to building a platform you can trust completely.
We don't just comply with the law — we go further to ensure your data is truly secure.
All data transmitted between your device and 4dnum servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions.
Your identity verification is processed in a fully encrypted environment. Submitted documents are stored with layered protection and cannot be accessed by unauthorised personnel.
4dnum operates in full compliance with Malaysia's Personal Data Protection Act 2010. We conduct regular compliance audits to ensure our practices remain aligned with current legislation.
Your personal information will never be sold, rented, or traded to third-party advertisers or data brokers. Your data belongs to you — we only handle it for purposes you have agreed to.
You may choose to receive or opt out of marketing communications at any time via your account settings. Your preference will be applied immediately, no questions asked.
Our Data Protection Officer team is ready to handle any requests relating to your data rights. Reach us via 24/7 live chat and we will assist you promptly and professionally.
Create your 4dnum account today and enjoy a secure gaming experience backed by industry-standard personal data protection.